Excellent service including delivery of a choice at home and exchange - very friendly too
i loved both the rugs we got for our new home!Nadia was super helpful from the very beginning offering options and we managed to shortlist a few for home trial. Special thanks to the home trial crew for their service. they helped out alot and were very patient with me. I'm really happy with our purchase and service provided :)
If you are looking for a rug that is beautiful, of good quality and good value, living DNA is the place! I love how efficient the buying experience was and am now a big fan. I contacted the team via WhatsApp and was promptly attended to by Nadia who patiently recommended rugs that could work for my new place. The home trial service is something you wouldn’t want to miss out on cos the team actually delivers rugs you shortlisted via the website to your home. Seeing is believing and it’s such a nice and personal touch. Am now the proud owner of not 1 but 2 rugs! Thanks so much Nadia and living DNA!
I love LivingDNA's rug trial service. It is innovative and customer-centric. It is clear that they want you to only get the rug you love! And I definitely love the 2 rugs I got! In terms of the shop, I found it an altogether pleasant experience to be able to look at and experience the rugs in a beautiful light-filled space, without the musty smells that often accompany carpet shops. Raman assisted me and was willingly and tirelessly showing me the rugs. The rugs that they stock are beautiful, tasteful and of great quality. Highly recommended!
Denise and Nadia were most helpful in supporting me in my decision. I had hesitations on getting a rug because I have 2 dogs (and one that sheds all the time). They recommended low pile options for me so that it is easy to upkeep.
I wasn't sure which design would fit into the overall theme of my home so I decided to try the rug trial and they organized to get a few of my selections to my home so that I could visualize it in my space and i'm so glad I finally decided on the Alchemy Sand.
I love how the colour changes when I look at it from the dining room and it changes again when I look at it from the living room! It's like getting 2 rugs for the price of one!
Thank you for the stellar service ladies and to your hardworking delivery guy who brought the heavy rugs to my home. Seeing it really helps to cement the decision!