Alfombra Wander de Yute y Lana [ÚLTIMAS 2 PCS]

We recently purchased two rugs, the Rainbow Boho Rug and the Lithe Cream Rug, from this company. The Rainbow Boho Rug has proven to be a durable and high-quality product, and we are quite satisfied with its performance.

However, we encountered an issue with the Lithe Cream Rug. Within just one week of use, threads started coming loose from the rug, which was disappointing considering the cost of 1.8K and our expectations for its quality.

On the positive side, we reached out to the Customer Service team, and they were quick to respond and assist us with the issue.

Unfortunately, we needed to make a new purchase to replace the defective Lithe Cream Rug.

We appreciate the responsiveness of the Customer Service team, but we were disappointed to have to make an additional purchase due to a quality issue. However, they did offer a new promotional discount for the replacement rug.

Overall, we would rate our experience with this company as positive. The Rainbow Boho Rug has met our expectations, and the customer service was quick to address our concerns. We hope that the company takes steps to improve the quality control of their products to ensure a more satisfactory experience for future customers.

Please note that we have rated this review with four stars, as we are satisfied with the resolution provided by the company's customer service. However, we have deducted one star due to the quality issue and the inconvenience of having to make an additional purchase.

We hope this feedback helps in improving your products and services.

We bought our rug almost two years ago and it’s still looking good. The colors are still vibrant and makes our living room more lively.

Great quality and design - perfect for our dining room!

It was love at first sight for me BUT it almost slipped through my fingers! However, thanks to the attentive CS peeps and their prompt responses, I managed to get the last pc just in nick of time for Hari Raya. Love the rug so much! Pile is just nice for my liking and it fits my house concept perfectly. Thank you LivingDna!!

Looks lovely. Your home trial option is fantastic :) thanks for the great reco

Great rug, fuss free and easy to maintain. My kids love to play on it too with the shapes and colors to their imagination. Am really appreciative of the trial service as well, as I can avoid multiple mistake rug purchases in terms of design and size. Thank you LivingDNA

Rug was beautiful both on the top and underside. Very happy with the quality!

This Orient Jute rug is perfect for my dining area.

I really love this jute rug!

Bought this lovely rug for our guest room and couldn’t be happier. It goes perfectly with our tropical theme. Service in store was exceptionally helpful and attentive — the retail assistant listened carefully to our criteria and helped us make the selection. The price is exceptionally fair too! No regrets!