We pride in working with craftsmen who love what they do and designers who cultivate a strong sense of beauty. In case your product does not suit your home, you are welcome to exchange it with another product or return it for store credits within 7 days of delivery.
Be assured that your piece is crafted with utmost care. Your piece is always unique. That is the beauty of handmade. However, if you observe a defect or damage on your purchase, we allow a return or exchange.
To be eligible for a return or exchange, your item must be
Exchanges are subject to stock availability.
We reserve the right to determine if a product is defective/damaged or not.
We reserve the right to deny a refund or exchange if our conditions are not met.
We recommend checking your order immediately upon delivery.
To make an exchange or return within 7 days of delivery, contact firstname.lastname@example.org with your order number, name and product photos in case of damage/defect.
Upon our confirmation, please send your product back to
Living DNA Pte Ltd
#02-61 Oxley BizHub 1,
65 Ubi Road 1, Singapore 408729