We ordered a customised gradient rug after speaking to a couple of rug vendors. Living DNA recommended natural wool for our type of usage and the price it quoted was competitive. After the design was agreed upon, it was expeditiously delivered within schedule. However, a small error in the color of the design was spotted but Living DNA was agreeable to give us a replacement rug at no charge. The way they have handled the issue was very professional. We are pleased with the quality of the rug and the service level demonstrated by Living DNA. Highly recommended.
Great recommendation, Great service and Great quality!
I have purchased two beautiful rugs from here. They offer unique rugs with luxurious textures which never disappoint. The extra bonus is the wonderful customer service and communication between the two parties. I wouldn't hesitate to buy from them again in the near future.