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Just received this gorgeous piece from Living DNA! Perfect fit for my living room. Appreciate the overall service from purchase to delivery. Big thank you guys!
Got a lovely Indian hand knotted rug from DNA. Received a mailer & saw this rug on sale. Love the design & color. This is my 2nd rug from them.
Beautiful rug and great quality. This is my second rug from Living DNA!
Team DNA provided excellent service. I opt for the home viewing service for a small fee on a few selected rugs. I was able to visualise the suitable rug in my space and this was done at a very short notice. I had the rug immediately upon confirmation and the payment was seamless. They provide excellent after sales service too. Thank you team DNA
Lovely rug and great customer service. Living dna was very helpful when I wanted to switch to a larger sized rug. Thank you.
Very happy from the first correspondence with Fie, in finding the perfect rug for our dining room - the choices, the quality, Fie and team who helped me see how it looks in our room, the delivery service, all of it was just above-and-beyond - responses to my questions were fast, reliable, and knowledgeable and the rug itself is stunning. It is so comfy to walk on and absolutely beautiful in our room - very happy indeed. Thank you !!
Happy process for choosing a satisfied carpet. Good service of delivery.
Very nice rug fitting in perfectly in our room and decoration style! Good service as well in store
We bought the Oakridge Sand rug for our living room. It provides great friction for our pup, so that it could move about easily & not slide on our vinyl flooring. We love that the rug adds a cosy vibe to our space!
Beautiful rug, bringing our living room alive. Thank you, Living DNA!
I want to thank Fei and Shernan for a wonderful recommendation of Beam Gradient Grey rug for the bedroom and Flux Pastel rug for the hall. Both the rugs made our home warm and lovely. Most of all both Fei and Shernan were totally customer focus in making the rug works for our home. Thank you.
Love the soft touch n color tone . This is our second rug from Living DNA. Thanks Fie and team for the professional advice.
We were looking for a rug that matches the colour tone of our living room for some times. We want something that is unique and that can withstand our hyperactive Jack Russels Terrier. This one really fits the bill! Love the design and the quality.
Just received this gorgeous piece from Living DNA! Perfect fit for my living room. Appreciate the overall service from purchase to delivery. Big thank you guys!
This is my second rug from Living DNA; twice in a year! Absolutely love this pretty rug, adds colour to my home and feels soft under the feet too. And my cats love it!
Got both of my rugs through WhatsApp; Kristen was super knowledgeable, helpful in giving advice and got the perfect length for my living room.
Highly recommend to anyone looking for high quality rugs/carpets.
You made two beautiful choices, Tiara! :) This handknotted piece in particular took many months for our artisans to complete, so it's really a special one and we're glad it went to you. Thank you for trusting us. <3
Good quality rug and has a unique design, adds some warmth to my living room too!
Jane was exceptional! Despite me arriving close to end of operational hours, she warmly welcomed me , talked me through the rugs and carpets, and made good recommendations . I ended up buying 4 rugs/carpets where she arranged for next day delivery ( as it was urgent). Superior customer service and highly recommend Living DNA and their exceptional customer care! Pleasant experience .
Thank you Jeypreiya for trusting us! Happy to have helped you choose, deliver and care for your handmade rugs. <3
Stumbled upon livingdna and was blown over by the designs, quality and customer service. We met Fie, who took time to excellent the design and manufacturing process, and explained how one could create something that told one’s story.
My rug took longer than expected, as we hit some unexpected manufacturing roadblocks. They were apologetic, gave detailed explanation and took full ownership. Such a pleasant experience that was simply a bonus to the already gorgeous rug.
Professional and with the best range of modern rugs after checking out other stores. Love the home trial offering - makes it so much easier for the customer to visualise and decide. Speaks volumes about their customer-centric service. A shoutout also to Fie for his input and helping streamline our decision making process by shortlisting the rugs which will work for our space - and ultimately making the right call on the winning rug!
