Home Trial Service
Choosing the right rug or even décor can be a challenge. At Living DNA we want your shopping experience to be hassle and fuss free, so we bring them to you to see, feel and believe even before you buy.
Jessie Loong, via Google
How Home Trial Service Works:
- Consult with our specialists to decide on the products to try. We know our products well so we can help you decide the right size, material & design
- Once the selection is made, our specialist will help you book the trial
- You will only need to pay the Home Trial service fee at this time, based on the products selected (refer price list below)
"seeing and feeling is believing"
Are there any obligations? What happens to the service fee?
- No obligations at all! If you don't purchase from the trial, there are no further charges or fees.
- If you do purchase a rug, we will waive the trial fee of the rug you purchased, making this service effectively free! (Applies to every product purchased above $500. Offer is exclusive & cannot be combined with other promotions)
Audrey Ang, via Google
Start consultation to book your trial -
- We prefer connecting on WhatsApp to make sharing of images easier. Click here to start
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You can also write to us
Steffi Lee, via Google
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Customer Reviews
Loved having the option of trying out the rug in our living room before making the purchase.
Good experience
The rug trial was such a game-changer! Being able to see the options in our space was so helpful, and the entire customer service experience was fantastic. We are very happy with our new rug!
My husband and I recently moved into our new home and we got three rugs from Living DNA. The entire process was smooth and enjoyable. Living DNA has an amazing and very useful home trial service - we could select the rugs we wanted to try and Living DNA would arrange for the rugs to be transported to our home so that we could visualise and see how the actual rug looks in our home!! We were assisted by Dana - who is absolutely responsive, fast and very helpful. We loved how our rugs turned out! :)
Excellent service including delivery of a choice at home and exchange - very friendly too
i loved both the rugs we got for our new home!Nadia was super helpful from the very beginning offering options and we managed to shortlist a few for home trial. Special thanks to the home trial crew for their service. they helped out alot and were very patient with me. I'm really happy with our purchase and service provided :)
A very good service. They were very helpful prior to delivery and the crew were fast and accommodating during the viewing. It was an excellent way to shop and save time.
Friendly service and trail was great way to ensure the right fit! Thank you😀
Where else do you get this service? From the moment you step in the store to the time they bring the rugs to your home, the service standards of this company is just awesome! When you see the rugs in your space next to your furnishing & the scheme, it's so easy to believe which rug is the one for you. Great experience.
I love that I could do a home trail and see how the rug looked in our space before purchasing it. I got in touch with the team via WhatsApp and the experience was wonderful, Nadia was patient and helped recommend the perfect size for the rug.
