Excellent service from Jane who helped us choose the best carpets for our living and Dining. Highly recommend.
Thank you Sanchit for your support and all the rugs look great in your home!
Excellent service from Jane who helped us choose the best carpets for our living and Dining. Highly recommend.
Thank you Sanchit for your support and all the rugs look great in your home!
We bought a jute rug here in 2023 and it has held up wonderfully. A wonderful addition to the living room.
So happy to know that our Jute rug is serving you well for more than two years :)
Soft classy and beautify, fully satisfied with my 3rd rug purchase and will be looking to add more
We had bought Flux pastel 200X300 carpet for our Living Room. We are in love with its quality and design. The natural fibres and subtle colours look great with the decor.
It gave a classy feel and look. We could say the exact house ambiance changed with this carpet.
We are so delighted for using it for around 2 years as of now.
Awesome that you noticed the transformation of your home with a well-made rug! Thank you for your kind review, Bavi. We look forward to serving you again. :)
Very satisfied with the rug's quality—it truly enhances the atmosphere of the living room.
Purchased Living DNA's Hale jute rug in late 2023. We really loved the service of trying out different rugs before purchasing. Being able to try out rugs in our home setting made all the difference. Almost two years later I still love the look of the rug and how it ties our living room together. I do have to agree with some other reviewers that their rugs sheds more than other rugs. I vacuum frequently and still get a lot of fibers each time. I have recently solicited their rug cleaning service, so hopefully we can see an improvement afterwards.
Hi Joan, thank you for sharing this review! The Hale Jute looks great in your setting especially after 2 years of use. Great choice! We are even more thankful to hear about your shopping experience through our signature Home Trial service.
Thank you too for bringing the shedding issue to our notice. As we have promptly shared on chat, for any vacuums using roller brush or any bristles, they need to be removed before using on any rug. This is also mentioned in most manuals of vacuums. None of Living DNA rugs should shed more than a few weeks of use. All our rugs are made with high grade yarns precisely chosen to give you that comfort and yet a low to no shedding experience.
P.S. We hope the furry one is enjoying the rug as much!
Purchased Living DNA's Hale jute rug in late 2023. We really loved the service of trying out different rugs before purchasing. Being able to try out rugs in our home setting made all the difference. Almost two years later I still love the look of the rug and how it ties our living room together. I do have to agree with some other reviewers that their rugs sheds more than other rugs. I vacuum frequently and still get a lot of fibers each time. I have recently solicited their rug cleaning service, so hopefully we can see an improvement afterwards.
Hi Joan, thank you for sharing this review! The Hale Jute looks great in your setting especially after 2 years of use. Great choice! We are even more thankful to hear about your shopping experience through our signature Home Trial service.
Thank you too for bringing the shedding issue to our notice. As we have promptly shared on chat, for any vacuums using roller brush or any bristles, they need to be removed before using on any rug. This is also mentioned in most manuals of vacuums. None of Living DNA rugs should shed more than a few weeks of use. All our rugs are made with high grade yarns precisely chosen to give you that comfort and yet a low to no shedding experience.
P.S. We hope the furry one is enjoying the rug as much!
great carpet, great quality and really fits our living room. the team around living DNA were awesome throughout the entire process!
Very soft and the color is exceptional! Maches well with any colors.
Denise provided great service with her recommendation and advice. Love the Tencel carpet for the living room.
Thank you very much for the trust! Enjoy the comforts of your handwoven Tencel rugs; hope it continues to cozy up your home.
The rug from Living DNA has transformed my living room, pulling together all the different items to complete the look and feel of elegance and coziness I was looking for. The Mayfair abstract cream rug ticked all the boxes for me : soft muted creamy sheen and design to set off the dark pieces, soft under the feet, cat friendly and easy to maintain for my busy lifestyle. Thanks to the warm and professional advice and patience from Fe and Denise that guided the right choice and follow-up care of the carpet. Delivery and installation was on time and professionally done too. Very happy with purchase and experience. Recommended .
The Tundra Beige Rug has been a lovely addition to our living room. Made from Tencel, it feels soft, silky and luxurious underfoot, and pairs wonderfully with our striped sofa, rattan accents, and armchairs. The neutral tones blend in effortlessly and help tie the whole space together.
Being a handmade rug, it has a unique character and quality you can really feel. There was some light shedding in the first week, which I understand is normal for brand new rugs but the Living DNA team was incredibly responsive and helpful. They advised us to use the correct vacuum attachment, and once we did, the shedding gradually reduced and stopped completely after about 2 to 2.5 weeks.
Now that the rug has settled in, it looks and feels fantastic. It is a stylish, high quality piece that brings both comfort and character to the room. We are really happy with it.
Thank you Jane for the great recommendation ! The runner turn up really good and matching my unit :)
I am glad I could customise the size, and design of my large rug to complement my Living space. Nadia was very patient and professional in her guidance and gave timely updates from start till delivery. The special rug now grounds my living space and is a great conversation starter. I look forward to the same great service as I seek rug cleaning advice.
Beautiful two rugs and excellent service.The trial service before purchase a year ago was most helpful. See, it still looks amazing one year into use. Now sending back to clean so the rug can last.
Had a really good experience at the shop! Jane was super helpful and took her time with us — never rushed anything. We were new to buying carpet but she patiently walked us through all the different carpet options, explained the pros and cons, and even gave us some great ideas on what would work best for our space. She showed us so many styles and colors, and made sure we felt confident in our choice. Thanks to her, we ended up with a carpet that fits perfectly in our home. Definitely appreciate the time and effort she put into helping us! 👍👍
Thank you Juliana!
We were shopping for rugs when we came across Living DNA. We fell in love with the rug when we were allowed to “test” it. All doubts left our minds as the tencel fibres seemingly came to life. Jane was very helpful with figuring out the sizes and colour based on our new home. Two years later, we were able to contact the same company for a maintenance clean, assisted by Kristen. The entire process was as calm and pleasant as our experience on our rug, which seemed to not have aged at all, still maintaining the cool, welcoming feel.
Thank you very much for the trust! Enjoy the comforts of your handwoven Tencel rugs; hope it continues to cozy up your home.
We were shopping for rugs when we came across Living DNA. We fell in love with the rug when we were allowed to “test” it. All doubts left our minds as the tencel fibres seemingly came to life. Jane was very helpful with figuring out the sizes and colour based on our new home. Two years later, we were able to contact the same company for a maintenance clean, assisted by Kristen. The entire process was as calm and pleasant as our experience on our rug, which seemed to not have aged at all, still maintaining the cool, welcoming feel.
Thank you very much for the trust! Enjoy the comforts of your handwoven Tencel rugs; hope it continues to cozy up your home.
Great rugs, super responsive customer service. Love the warranty for peace of mind with kids!