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How customers rate us

Based on 238 reviews
89%
(212)
5%
(11)
1%
(3)
1%
(2)
4%
(10)
Dawn Rug

We received great recommendations and customer serviced from Nadia, and decided on the Dawn Rug after the home trial service. After 1 year of having the rug, we still love it as much as the first day we got it, and are very pleased with our choice and the service we have received from LivingDNA.

Second rugs from DNA and loving both.

Received my first rug bought during the sale . Love it . Got my second the very next day .

A happy and satisfied customer

I chance upon Living DNA online while searching for a soft and easy to maintain rug for my living hall. Impressed by the wide range of rugs available for selection, I visited their showroom today. I was served by Nadia, a very pleasant and knowledgeable lady. With her help, I decided on the Rove Washable Rug. I'm glad that I took her advice and picked the right size rug that fits nicely into my hall. Thank you Nadia!

Hassle free and fast delivery!

Shopping experience was good! Good recommendation and advice from you. Hassle free and fast delivery! Thurs showroom visit, Saturday beautiful rug in my home 👍🏼

Great experience!

Had a great experience with the team at living DNA, had a change in mind on colour and the exchange process was fuss free and simple. :)

Very Nice!

The rug looks perfect for this particular seating area.

The Rug Looks Great!

The bespoke rug looks great! The colour is exactly what I wanted at last!

A perfect fit!

The team were so warm and welcoming. :)
They worked it through with us, to make sure we had the perfect rug to fit our décor.

I’m absolutely in love with the 4 rugs I bought from Living DNA

Thank you so much!!!

Will be highly recommending you

I’m absolutely in love with Recycled PET rug!

Thank you so much!!!

Will be highly recommending you

Gorgeous custom black rug

I was struggling to find a plain black rug online that was low pile and good for a high traffic area. I needed to be able to vacuum it thoroughly and all I could find was a long pile shag rug or rugs with lots of patterns/other colours. Giving up, I placed an order for a custom rug here and the store was really responsive to my Whatsapp messages on what I was after: low sheen, low pile and as black as possible. The rug was delivered in the timeframe they estimated and it is gorgeous. Super super soft, yet heavy and grippy so it does not move on the tiles. It is really beautiful in terms of the sheen and shade of black. Highly recommend!

Great place to buy a rug

Excellent service including delivery of a choice at home and exchange - very friendly too

The Rug Looks Great!

My 2nd purchase from Living DNA, the rug looks great!

The Rug Looks Great!

This Orient Jute rug is perfect for my dining area.

Fantastic Service!

Their home trial was a fantastic service. Thank you so much for arranging it o happen.
We are happy with our new rugs.

New rug is perfect

Thanks guys! Appreciate all the help and will definitely visit you for next rug

I was also impressed with your team's help with the care tips after my pet had an accident on the rug. There was a stain that is completely undetectable now.

Exactly like you said, just need patience and do a tiny bit and let it dry over and over until the stain is gone. I did it over two days and then the softener in a spray bottle.

Bespoke Rugs and warm service!

i loved both the rugs we got for our new home!Nadia was super helpful from the very beginning offering options and we managed to shortlist a few for home trial. Special thanks to the home trial crew for their service. they helped out alot and were very patient with me. I'm really happy with our purchase and service provided :)

This is a fantastic service!

Thanks DNA team for facilitating this home trial service, I found beautiful unique rugs for my new home. :)

C
Converging Lines Jute and Viscose Rug
Customer
Beautiful jute rug and excellent service

Bought this lovely rug for our guest room and couldn’t be happier. It goes perfectly with our tropical theme. Service in store was exceptionally helpful and attentive — the retail assistant listened carefully to our criteria and helped us make the selection. The price is exceptionally fair too! No regrets!

A
Reed Textured Rug
Annie Mathew
Love my rug

I had a great experience shopping with Nadia at Living DNA, truly consultative and no product pushing. She helped us choose the right size rug and look and feel to go with rest of the furniture. Today I’m loving the rug at home.

We ordered five carpets in total;

one for the dining room, two for our living rooms and one each for the bedrooms.

They don’t try to be everything to everyone

In this instance, I wanted rugs that were large and bold – definitely not mainstream or mediocre. We chose Living DNA because they specialise in rugs; they don’t try to be everything to everyone

Office Reception Lounge Rug

Love love this rug!

S
Purple Agate Abstract Round Rug
S.T.P.
Looks great!!!

Very satisfied with the rug! It was beautiful!
Got many nice compliments from family too.
Most glad to have a v helpful, patient and professional sale assistance, Nadia, to help and guide me through the rugs selection.
I will certainly recommend them if you are looking for a rug for your home! 😊
Thanks for your recommendation!😊👍

Your carpets differs from others

Thank you for the delivery of our carpet today. We are happy on the overall service and would recommend clients to you if they are looking for carpets as your carpets differs from others because your company use recycled materials to protect mother earth.