Exchange & Returns
Any returns or exchange must be made within 7 days of delivery.
Download our exchange or return checklist form and email the completed form to hello@livingdna.sg
Any returns or exchange must be made within 7 days of delivery.
Download our exchange or return checklist form and email the completed form to hello@livingdna.sg
We bought our rug almost two years ago and it’s still looking good. The colors are still vibrant and makes our living room more lively.
My family & friends are commenting e rug look great n feel soft n comfortable.
I went down to their Tampines space to check out rugs for my living room and ended up getting bath rugs as well. These cotton rugs are so soft and comfy to step on. My husband loves them too.
Very satisfied with the rug cleaning service. Will use their services again for sure.
Great quality and design - perfect for our dining room!
Got this piece under the recommendation of Jane at Keong Saik Showroom. My main intention was to find something aesthetically pleasing that would protect my wooden flooring in the home office, which will have furniture castors. I shared that as I have a golden retriever who sheds a lot, the rug would need to be able to withstand frequent vacuuming. Jane's manager recommended a PET or Jute rug which are pet friendly and easy to maintain. This masterpiece is unique as it has special artistic edges which makes it stands out from conventional rugs. Above all, it's double sided! Post sales Jane provided lots of care and maintenance advice for the rug.
It was love at first sight for me BUT it almost slipped through my fingers! However, thanks to the attentive CS peeps and their prompt responses, I managed to get the last pc just in nick of time for Hari Raya. Love the rug so much! Pile is just nice for my liking and it fits my house concept perfectly. Thank you LivingDna!!
Relatively straightforward process, the team was helpful and very responsive at each step and we are very happy with the rug we received!
I wish to commend Living DNA – Rugs and Carpets, especially Nadia, for the exceptional customer service and high-quality workmanship. The rug that we purchased is magnificent.
The meeting with Nadia was a quick one as she quickly grasped what we had in mind and shortlisted a few exquisite pieces. We even had a few samples sent over for us to choose from. The color she recommended was awesome.
The finished product far exceeded our expectations. The carpet corners are very intricately done and we can’t stop admiring this beauty at our abode.
Most importantly, our cat loves it and he can't stop playing on the rug.
Having a pleasant and down-to-earth disposition, Nadia delivers with professionalism. The prices offered are very competitive. Moreover, there is a wider range of products in the showroom compared to the other places that we visited prior.
I have already shared her contact with a couple of my friends and relatives who were impressed with the carpet.
Indeed, it is Hassle & Fuss free.
Beautiful rug, suits to modern contemporary designed living room. Delivery was quick and smooth.
