We were shopping for rugs when we came across Living DNA. We fell in love with the rug when we were allowed to “test” it. All doubts left our minds as the tencel fibres seemingly came to life. Jane was very helpful with figuring out the sizes and colour based on our new home. Two years later, we were able to contact the same company for a maintenance clean, assisted by Kristen. The entire process was as calm and pleasant as our experience on our rug, which seemed to not have aged at all, still maintaining the cool, welcoming feel.