While online shopping is a more convenient option, we’d recommend anyone looking to spruce up their place to head down to their showroom instead. It was a unique experience, receiving an informative session on different types of carpet that impacted its texture and fluff longevity, and having a feel of it for yourself and understanding your own preference.
One thing I’d recommend is their home trial service. There’s a difference when it’s placed in your home vs the store (lighting, current furniture etc) and seeing it in a live setting will allow you to make an informed decision before committing to a splurge. It’s almost similar to having a personal showcase when they come over and unroll all the carpets for your choosing.
We’re quite pleased with how personalized the whole affair was and the support available from pre to post. We’re definitely happy so far and would look forward to getting another in the future.