Hi Joan, thank you for sharing this review! The Hale Jute looks great in your setting especially after 2 years of use. Great choice! We are even more thankful to hear about your shopping experience through our signature Home Trial service.
Thank you too for bringing the shedding issue to our notice. As we have promptly shared on chat, for any vacuums using roller brush or any bristles, they need to be removed before using on any rug. This is also mentioned in most manuals of vacuums. None of Living DNA rugs should shed more than a few weeks of use. All our rugs are made with high grade yarns precisely chosen to give you that comfort and yet a low to no shedding experience.
P.S. We hope the furry one is enjoying the rug as much!