Great remote service by Whatapp to narrow down a selection.
Home trial is helping to chose on site.
Only regret is that for the luxury high end price of each rug - that certainly offer to Living DNA a confortable margin - one cannot fully deduct the full home trial of final rug invoice.
Loved having the option of trying out the rug in our living room before making the purchase.
The rug trial was such a game-changer! Being able to see the options in our space was so helpful, and the entire customer service experience was fantastic. We are very happy with our new rug!
My husband and I recently moved into our new home and we got three rugs from Living DNA. The entire process was smooth and enjoyable. Living DNA has an amazing and very useful home trial service - we could select the rugs we wanted to try and Living DNA would arrange for the rugs to be transported to our home so that we could visualise and see how the actual rug looks in our home!! We were assisted by Dana - who is absolutely responsive, fast and very helpful. We loved how our rugs turned out! :)
Excellent service including delivery of a choice at home and exchange - very friendly too
i loved both the rugs we got for our new home!Nadia was super helpful from the very beginning offering options and we managed to shortlist a few for home trial. Special thanks to the home trial crew for their service. they helped out alot and were very patient with me. I'm really happy with our purchase and service provided :)
A very good service. They were very helpful prior to delivery and the crew were fast and accommodating during the viewing. It was an excellent way to shop and save time.
Friendly service and trail was great way to ensure the right fit! Thank you😀
Where else do you get this service? From the moment you step in the store to the time they bring the rugs to your home, the service standards of this company is just awesome! When you see the rugs in your space next to your furnishing & the scheme, it's so easy to believe which rug is the one for you. Great experience.