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Beautiful collection of rugs. They have a cleaning service too
Almost 3 years on, I'm still madly in love with the Blue Agate Carpet I got from Living DNA! Plush and made in the most perfect shades of blue. It's an abstract work of art adorning my floors, elevating my home with a luxurious feel. Heartbroken when it got stained, but I'm relieved that Living DNA offers professional cleaning too and I trust only the best!
After receiving carpet, it felt as if the carpet was returned without wash. It looked dirty and smelly too.
Perfect before and after sales services. My rug was stained with beverage, and they helped me tried different ways to clean, and finally after 4-5 weeks the rug finally come back like new! Wonderful!!
First time sending my carpet for professional cleaning and Living DNA service didn’t disappoint. Carpet is fresh & clean again!
The rug came back smelling great! Helpful tips for additional care provided after delivery. The team is always responsive and ready to help.
Very satisfied with the rug cleaning service. Will use their services again for sure.
Bought 2 huge rugs from Living DNA. 1st one went down and sales was smooth. They were patient in explaining and type of rug I need as it was my first time. 2nd time, I just bought it online as I knew I wanted a 2nd piece and we communicated via WhatsApp. I trusted, paid and i was a happy customer. Through the years, I even get them to do my carpet cleaning. Twice a year. That's how happy I was with their carpets n service.
5 star service!
Good job. My carpet has never look so good.
I want to thank Fei and Shernan for a wonderful recommendation of Beam Gradient Grey rug for the bedroom and Flux Pastel rug for the hall. Both the rugs made our home warm and lovely. Most of all both Fei and Shernan were totally customer focus in making the rug works for our home. Thank you.
Love the soft touch n color tone . This is our second rug from Living DNA. Thanks Fie and team for the professional advice.
We were looking for a rug that matches the colour tone of our living room for some times. We want something that is unique and that can withstand our hyperactive Jack Russels Terrier. This one really fits the bill! Love the design and the quality.
Just received this gorgeous piece from Living DNA! Perfect fit for my living room. Appreciate the overall service from purchase to delivery. Big thank you guys!
This is my second rug from Living DNA; twice in a year! Absolutely love this pretty rug, adds colour to my home and feels soft under the feet too. And my cats love it!
Got both of my rugs through WhatsApp; Kristen was super knowledgeable, helpful in giving advice and got the perfect length for my living room.
Highly recommend to anyone looking for high quality rugs/carpets.
You made two beautiful choices, Tiara! :) This handknotted piece in particular took many months for our artisans to complete, so it's really a special one and we're glad it went to you. Thank you for trusting us. <3
Good quality rug and has a unique design, adds some warmth to my living room too!
Jane was exceptional! Despite me arriving close to end of operational hours, she warmly welcomed me , talked me through the rugs and carpets, and made good recommendations . I ended up buying 4 rugs/carpets where she arranged for next day delivery ( as it was urgent). Superior customer service and highly recommend Living DNA and their exceptional customer care! Pleasant experience .
Thank you Jeypreiya for trusting us! Happy to have helped you choose, deliver and care for your handmade rugs. <3
Stumbled upon livingdna and was blown over by the designs, quality and customer service. We met Fie, who took time to excellent the design and manufacturing process, and explained how one could create something that told one’s story.
My rug took longer than expected, as we hit some unexpected manufacturing roadblocks. They were apologetic, gave detailed explanation and took full ownership. Such a pleasant experience that was simply a bonus to the already gorgeous rug.
Professional and with the best range of modern rugs after checking out other stores. Love the home trial offering - makes it so much easier for the customer to visualise and decide. Speaks volumes about their customer-centric service. A shoutout also to Fie for his input and helping streamline our decision making process by shortlisting the rugs which will work for our space - and ultimately making the right call on the winning rug!
