Hi Joan, thank you for sharing this review! The Hale Jute looks great in your setting especially after 2 years of use. Great choice! We are even more thankful to hear about your shopping experience through our signature Home Trial service.
Thank you too for bringing the shedding issue to our notice. As we have promptly shared on chat, for any vacuums using roller brush or any bristles, they need to be removed before using on any rug. This is also mentioned in most manuals of vacuums. None of Living DNA rugs should shed more than a few weeks of use. All our rugs are made with high grade yarns precisely chosen to give you that comfort and yet a low to no shedding experience.
P.S. We hope the furry one is enjoying the rug as much!
Hi there,
I just wanted to let you know that I’m teaching, to Grade 7, a fantastic unit on social justice poetry and journalism, and we are researching ethical alternatives to industries which might use child labour. I’m so pleased to be able to mention Singaporean companies such as yourself in my lessons to show students (as an example presentation) that we can make choices as purchasers which are for the greater good.
So thank you for being ethical, and working to deserve the Goodweave accreditation.
NB: I really don’t want this post to be public; I DEFINITELY don’t want to share my email address; I just wanted to let your team know and I couldn’t find an email.
Warm regards,
Sophei