Bought 2 huge rugs from Living DNA. 1st one went down and sales was smooth. They were patient in explaining and type of rug I need as it was my first time. 2nd time, I just bought it online as I knew I wanted a 2nd piece and we communicated via WhatsApp. I trusted, paid and i was a happy customer. Through the years, I even get them to do my carpet cleaning. Twice a year. That's how happy I was with their carpets n service.