Home Trial Service Terms and Conditions
Please acknowledge on Whatsapp or email that you have read this agreement before we proceed with the Home Trial Service.
These Terms and Conditions of Trading (‘Agreement’) apply to all sales between Living DNA Pte Ltd ('we'/'our') and the Customer (‘you/your’) in relation to the home trial service ('service').
New rugs shall be used for the service.
Both on-sale and standard priced rugs are eligible for service.
You are requested to pay for the service before the service is scheduled.
Payment modes available for this service and the subsequent sale are Credit Card, Bank Transfer, PayNow and PayLah.
You are to clear sufficient space at home for the rugs to be unrolled. We will not do any lifting/moving of furniture.
You will be given 20 minutes to choose which rug to purchase.
Should there be any damage to the rugs caused by the customer during the service, the customer will be liable for the cost of the rug.
You can start to use your chosen rug after the home trial.
Our standard terms and conditions of sale shall apply to the final purchase. Read them here.