Rugs & decor that win awards & hearts. Customer service rated and trusted by many. That's the Living DNA promise.

Shop@Home Terms and Conditions

Please acknowledge on Whatsapp or email that you have read this agreement before we proceed with the Shop@Home service.

These Terms and Conditions of Trading (‘Agreement’) apply to all sales between Living DNA Pte Ltd ('we'/'our') and the Customer (‘you/your’) in relation to the Shop@Home rug service ('service').

Standard 160x230cm size display rugs shall be used for the service.

Both on-sale and standard priced rugs are eligible for service.

You are requested to pay for the service before the service is scheduled.

Payment modes available for this service and the subsequent sale are Bank Transfer, PayNow and PayLah.

You are to clear sufficient space at home for the rugs to be unrolled. We will not do any lifting/moving of furniture.

You will be given 20 minutes to choose which rug to purchase.

Should there be any damage to the rugs  caused by the customer during the service, the customer will be liable for the cost of the rug.

We shall deliver the purchased rug once the payment is confirmed.

Our standard terms and conditions of sale shall apply to the final purchase. Read them here.