Exchange & Returns
Any returns or exchange must be made within 7 days of delivery.
Download our exchange or return checklist form and email the completed form to hello@livingdna.sg
Any returns or exchange must be made within 7 days of delivery.
Download our exchange or return checklist form and email the completed form to hello@livingdna.sg
“Over the years, I’ve purchased a few rugs from Living DNA. Some of my purchases include the Oakridge Charcoal Rug for my bedroom & Natural Braided Beige Rug for my dining area.
I’ve been a repeat customer as I like the rugs’ simple designs and good material qualities. They are the perfect decorative yet functional accessories to the space in my home!
Love that I enjoy good service and offers each time.”
“Over the years, I’ve purchased a few rugs from Living DNA. Some of my purchases include the Oakridge Charcoal Rug for my bedroom & Natural Braided Beige Rug for my dining area. I’ve been a repeat customer as I like the rugs’ simple designs and good material qualities. They are the perfect decorative yet functional accessories to the space in my home! Love that I enjoy good service and offers each time.”
Have purchased a rug which has exceeded all our expectations. The rug has a luxurious touch and yet feel very comfy.
Most importantly, the services rendered by Denise at the shop was excellent. She explained patiently with all the relevant information that we needed. Sin Yi followed up very closely and made sure that they delivered the rug soonest despite we volunteered to pick up ourselves.
Highly recommend to anyone who are looking for rugs/carpets for their homes and at the same time, enjoy very pleasant experiences.
Got the Flux rug and absolutely love it. It’s one of the comfiest rugs I’ve felt and really love the way it looks. Quality is amazing and couldn’t be more pleased with my purchase.
Great customer service and experience with Living DNA. The rug is perfect and has made our living room more homey.
Been looking for carpet for our living hall for awhile, so we don't have any expectations at all when we walked into Living DNA especially when we soaked wet from heavy downpour. Special shout out to Jane. She was so kind, patient and knowledgeable in explaining and introducing each rugs to us until we finally found the one that both hubby and I know for sure will love it for many many years ❤️
We were well advised and assisted throughout the process of selection. Sin Yi gave great recommendations on the rugs by considering our budget, our liking, and practicality. She has been patient in guiding me to choose the correct vacuum accessories for rug cleaning as well.
The rug is beautiful, cooling, and needless to say, very comfortable.
Overall, our family loves the rug and enjoy it very much.
I got the Flux rug in 3x4m for my living room. The high quality tencel makes the rug feel very plush. I love sitting on it, especially on the tencel part cos its cooling. I love this rug so much, I am customising another piece for my family area. Highly recommend Living DNA to all my friends and family.
